1. Shipping Coverage
LIRAKYN ATELIER LLC currently ships orders to destinations within the United States only.
We do not offer standard shipping to international destinations at this time.
2. Order Processing Time
Orders are generally processed within 1–3 business days after payment confirmation.
Processing times may be longer during holidays, promotional periods, inventory checks, or other circumstances affecting fulfillment.
Business days exclude weekends and applicable public holidays.
3. Shipping Methods and Delivery Estimates
Available shipping methods, estimated delivery times, and shipping fees will be displayed at checkout when applicable.
Delivery estimates begin after an order has been processed and handed over to the carrier. They are estimates rather than guaranteed delivery dates.
Actual delivery times may vary depending on the destination, carrier operations, weather, and other circumstances beyond our control.
4. Shipping Fees
Shipping charges, if applicable, will be displayed during checkout before payment is completed.
Any promotional shipping offers will be subject to the terms stated in the applicable promotion.
5. Address Accuracy
Customers are responsible for providing a complete and accurate shipping address when placing an order.
If you notice an error, contact [email protected] as soon as possible. We cannot guarantee that an address can be changed after an order has entered fulfillment or been shipped.
Additional costs arising from an incorrect address or a customer-requested reshipment may be the customer’s responsibility where permitted by law.
6. Tracking Information
When tracking is available, tracking details will be provided after the order has been shipped.
Please allow time for the carrier’s tracking system to update after dispatch.
7. Delayed or Missing Packages
If your package appears delayed or the tracking information has not updated, please contact us for assistance.
We will review the available shipping information and work with the carrier when appropriate.
Delivery interruptions may occur because of severe weather, carrier delays, operational disruptions, or other unexpected circumstances.
8. Damaged or Incorrect Deliveries
If your order arrives damaged or contains an incorrect item, contact [email protected] with your order number and relevant photographs.
We will review the issue and provide an appropriate resolution in accordance with our Refund and Return Policy and applicable law.
9. Contact Information
For shipping questions, contact:
LIRAKYN ATELIER LLC
11205 Goat Hill Rd Juneau, AK 99801
Email: [email protected]
Website: https://lirakynatelier.com